Had my appointment cancelled the night before I was supposed to be seen due to the dentist being ill, no one called me back, had to call them 7 days later to be told the best I could do is call up every day to try for an emergency appointment as there were no more regular appointments for a month. As someone with a full time job I'm unable to do this without knowing a time previously. Do not recommend. Also put me "on hold" for over 5 mins for her to come back and say "I don't know what to say. I can't help".
Short notice appointment, proper assessment and clear plan for treatment. Very friendly service.
Fillings constantly fall out and aesthetically look terrible. The wait times are ridiculous, too. Mixed bag of friendly and rude staff. (The dentist that sees my kids is excellent)Example - I had an appointment that they canceled hours before, I wasn't happy so they booked my in later that day. I arrived on time, they saw me late and the did nothing; because the appointment was meant to be an emergency appointment and I wasn't in pain they just rebooked it for when it was convenient for them. No emphathy, no apology just a waste of time*UPDATE* - They didn't ring me (as promised below) I had another filling, two days later I'm in excruciating pain and I can see the filling exposed! It looks like a grey mess stuck in between two teeth! I rang Guildhall to explain, I was cut off half way though explaining and they said call tomorrow morning for an emergency appointment. Again, no sorry or any form of empathy. Wouldn't recommend and I'll be looking for somewhere else that can accommodate me.
Even though they cancelled my appiontment once without telling me ,yet thier work is good
I tried to call 5 times on separate days to book an appointment, however not once was the phone answered. I also left a voice message but nobody called me back. I'll be going to a different dentist.
Guildhall Dental Care is a UK Dentist based in Lincoln, East Midlands. Guildhall Dental Care is located at 11 Guildhall Street, Lincoln LN1 1TT, UK.
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