I have recently joined as a new patient so I am unable to comment on the medical staff. However, the reception team were most welcoming and I feel I've joined a good surgery. The surgery also stays open during the lunch hour which is a plus.
Not even worth one star! Apparently the receptionist are medically trained and decide if you see a doctor there! I've been hospitalised so has my son through lack of care! And now when I ring for an appointment for my children to be seen the receptionist said no as the are clearly well enough as they went to school! I was ringing for an after school appointment! Rude staff and I'm gladly leaving this surgery
There's one doctor here who I've seen a lot the past year, she makes me feel supported and has helped me through some rough times. The nurses have been good too. The online booking is good for making appointments and they're fairly good at getting you in for emergency appointments. Sometimes the waits can be fairly long but that comes with the pressures of the NHS
Both the Doctors and the Nurse Practitioners at this practice provide an excellent service supported by a very friendly and helpful admin team. A recent consultation was unrushed and - unlike experiences elsewhere - I had a distinct feeling that the patient is placed first. Time was given to both listen and to get to the root of a particular health problem. I have nothing but praise. Many thanks.
Honestly, just don't bother. Every single time you ring up it's a 2-3 week wait for an appointment, regardless of what it's for. It's not good enough.
Springcliffe Surgery is a UK Doctor based in Lincoln, East Midlands. Springcliffe Surgery is located at 42 St Catherines, Lincoln LN5 8LZ, UK.
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